MBA for Practice Managers

and their Clinic Directors
Management, Leadership, and Marketing

Practical Assignments

Clinic Director. A key element of the assignments will be teaching the clinic director the information presented. This helps with understanding the information presented, as in the adage "To teach is to learn twice," but will also clarify agreements between the manager and the clinic director. The Clinic Director may quiz you on the material you studied.

Training partner. A few exercises might include working with your training partner in Cooperative Coaching. You can read more about Cooperative Coaching here.
 

Where to find assignments. Assignments for each class will be posted in the Manager's Community, MBA Training, Library.

Due date. Most assignments are due before the following class. The notable exceptions are the Capstone Project and share sessions, described below.

All assignments must be completed to receive a certificate of completion and diploma.
 

Share Sessions

You are required to spend some time with each other on a Share Session call. All that is needed is for you to share a successful procedure or two. Since you are all busy and engaged in the "front lines" of practice management, your firsthand information will be especially practical for your colleagues. We will provide a schedule of whom you can contact each week as an aid, but you are encouraged to contact your colleagues at any time.
 

Share Sessions align with the motto of the Manager's Club: "We help each other help others."
 

Capstone Project

The Capstone Project is the most major assignment that will entail all course elements.

It is a presentation you will give to your office and other students at our last class.  The presentation consists of your analysis of your clinic's strengths and weaknesses, what must be done and by when, to improve clinic performance so that it moves closer to its goals.

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You should begin working on this early in the program.  Your presentation should be 5-10 minutes in length.
 

Format of Capstone Project

(Click here to download a PDF of this outline)

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1. State the goals of the clinic

2. Describe its strengths and weaknesses. (pick 2-4 each)

3. Propose a general plan to help the office get closer to its goals through better support of its strengths and improvement of its weaknesses, with a focus on strengths.

4. Include the following areas for improvement.

• Improve Income

• Improve patent service experience

Pick at least 2 of the following areas to improve:

• Improve individual team member's performance.

• Improve the team's performance as a unified team.

• Make a more significant positive impact as health leaders in your community.

• Create a more enjoyable work environment. ​

• Allow the doctor/owner to be freer to see more patients and have more time to be a leader and innovator.

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If you have questions or feel stuck at any time, please contact Linda or Ed, and we'll help you.

Looking forward to your empowerment,

Ed  and Linda